Episode 2

2 - Terrible on My End

The guys talk about LB's Lean Day, company culture, Freshdesk, Quotient, Fusion 360 Nesting, Justin's New Kaeser Compressor, and the YCM CF BIN file update.

DISCUSSED:

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HOSTS

Jem Freeman

Castlemaine, Victoria, Australia

Like Butter

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Justin Brouillette

Portland, Oregon, USA

PDX CNC

Nack

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Transcript
Jem:

3, 2, 1,

Justin:

That was pretty good.

Jem:

really?

Jem:

I was terrible at my end

Justin:

Let's try it again.

Jem:

I think think I'm awake enough.

Justin:

Yeah.

Justin:

You got coffee.

Jem:

I've got coffee.

Jem:

Yeah, that's the non-negotiable.

Jem:

As I enter the building,

Justin:

I don't understand how people don't drink coffee

Justin:

in the morning like that.

Justin:

I just, I don't get enough sleep.

Justin:

I think for that,

Jem:

how much sleep do you get?

Justin:

Oh boy.

Justin:

Historically pretty terribly.

Justin:

Six six and a half hours.

Justin:

Yeah,

Jem:

I've got two small children.

Jem:

That sounds all right.

Justin:

architecture school kind of ruined me for a long time.

Justin:

And then, it was like just part of the culture, unfortunately, and I

Justin:

don't, I've always had bad times, so I'm thinking it a little better.

Justin:

My older age, over 30, starting to sleep a little more.

Justin:

The children things gotta be tough though.

Jem:

Yeah.

Jem:

It's it's so normal now.

Jem:

The lack of sleep is just the no, but it's not the bad.

Jem:

I typically get six, six or seven hours, if I'm lucky, It's just very broken.

Jem:

Which, which brings me to my first point of being late this

Jem:

morning due to an alarm fail.

Jem:

So I'm with, at 6:00 AM my time when we're supposed to be recording this.

Jem:

But I had a failure of my alarm settings and I really disliked being late.

Jem:

I don't know how you feel about being late personally, but it's one of the

Jem:

few things that really rubs me up the wrong way personally, when I'm the one.

Jem:

Yeah.

Jem:

And so I sort of rushed in this morning and like bumped the coffee pot and

Jem:

coffee grounds went everywhere and you know, there's a mess out there

Jem:

in the staff kitchen and I did made me think about that short film.

Jem:

Do easy.

Jem:

Have you seen that Gus van Sant?

Jem:

It's actually, it's one of the, there's two videos on like our

Jem:

staff training induction package.

Jem:

One of them's do easy

Justin:

I've got to watch that.

Jem:

and the other one's 10 bullets by Tom Sachs

Justin:

Oh, I've seen that.

Jem:

yeah, do easy.

Jem:

We we'll put it in the show notes.

Jem:

That's really good.

Justin:

of the watch that I haven't heard it.

Justin:

No, I love the 10 bullets.

Justin:

Is that that's the one where he like, goes through like kind of all

Justin:

the rules for a studio or methods of making in a certain sense.

Jem:

Yeah.

Jem:

Yeah.

Justin:

I love

Justin:

that movie.

Jem:

The story goes that he got sick of training staff over and over again.

Jem:

So by these sweet little films, there's one about plywood,

Jem:

which is really good as well.

Justin:

you share that recently?

Jem:

With you?

Justin:

Just somewhere, maybe on

Justin:

Instagram.

Jem:

On the internet

Justin:

Oh, okay.

Justin:

I thought it was you.

Jem:

that I recall.

Justin:

That's pretty good.

Justin:

Like an old plywood or something like

Justin:

that.

Jem:

Yeah.

Jem:

Yeah.

Jem:

So, sorry.

Jem:

I'm late.

Justin:

no worries.

Justin:

I was saying on slack before we started that if I was in your

Justin:

position, I would probably be late.

Justin:

every time it would be terrible and I would also feel bad.

Justin:

you're a better morning person than I, so no problem.

Jem:

What's happening in your end today?

Justin:

Well today,

Justin:

notably, I suppose we finally got plywood this morning that, that I was kind of

Justin:

discussing last time, The replacement for Baltic Birch in a certain sense.

Justin:

It's like this Poplar PLI, it's got

Jem:

The apple ply.

Justin:

now.

Justin:

It's just, called Garnica actually, out of Spain and.

Jem:

Yeah.

Justin:

It kind of came up a couple of different ways from a friend.

Justin:

And then one of our vendors, when I was asking about like, what else we have

Justin:

in the world, besides Baltic Birch.

Justin:

And they brought up this stuff and it took about still a month to get it.

Justin:

It seemed and we've been trying to get in different thicknesses, but it

Justin:

came in the kind of 18 mil variety at this point, which is pretty commonly

Justin:

used, but we wanted it in like a 12 and it seems that everybody else in

Justin:

the world wants it at the same time.

Justin:

So anything, they didn't have anything else in stock.

Justin:

And apparently it's just like backlog now.

Justin:

Cause there's trucker strikes in Spain as well.

Justin:

I guess

Jem:

Yeah.

Jem:

So you've

Jem:

got enough to keep you out of trouble.

Justin:

we're testing with, it's only got a few sheets is probably a

Justin:

mistake.

Jem:

Okay.

Jem:

Have you cut Poplar before?

Jem:

And I find it challenging to get a clean.

Jem:

edge

Justin:

I've cut solid.

Justin:

Well show you, they didn't show me some samples.

Justin:

But it's, it's very blonde,

Jem:

Yeah.

Justin:

brighter, but I was impressed by the core seems pretty solid.

Justin:

I, you know, everything else, always the Baltic always seems pretty

Justin:

rough and at least here anyway, kind of soft and it's probably

Justin:

going to be tough to cut I'm sure.

Justin:

We keep joking about the glory days of Baltic Birch how now

Justin:

we're just going to be completely ruined by everything else we try

Justin:

and use.

Jem:

Oh, totally.

Jem:

Yeah.

Jem:

Nothing will ever be so flat and stabile I haven't done much with public supply.

Jem:

There's a distributor here that does a product called E ply, I think,

Jem:

which is like a soy glues, zero formaldehyde really nice product.

Jem:

and I've only cut a few samples but I find like, as you drop down, H H second, Nia,

Jem:

it's really hard not to get sort of like quite big tear out on whichever way it is.

Jem:

and I found new, super sharp carbide was kind of the only way to go with it.

Jem:

If you had a dull cutter, he couldn't couldn't get away with it.

Justin:

it's funny you say that they did like a, a chamfer You probably

Justin:

can't tell from there, but it it tore out on the end grain on the top layer.

Justin:

That's

Justin:

not encouraging.

Jem:

No.

Jem:

And then we can wait, found, like, I can't remember what we must've done.

Jem:

Because we had enough experience with edge Sandy and stuff.

Jem:

We found like we'd almost have to cut it a millimeter oversize.

Jem:

So you could edge sand at so much to get like a nice clean edge.

Jem:

I'm probably scaring you now.

Justin:

Well, I don't know strangely enough, like multiple vendors have

Justin:

like had Baltic Birch in stock and enough to get us by and it's been

Justin:

affordable somewhat affordable lately.

Justin:

So I don't, I don't know.

Justin:

I don't know if I've been getting like swindled into thinking it's

Justin:

worse than it is, but who knows?

Justin:

Anyway, that that was one notable.

Justin:

How about, how about you?

Justin:

What's your, well, your day is just starting.

Justin:

So what are you going to do today?

Jem:

We have got our workshop Lean day today.

Jem:

So once a month we technically, it doesn't happen every month but

Jem:

technically once a month we down tools And spend a full all-staff spend an

Jem:

old, like a full day, just on workshop improvement, business improvement tasks.

Jem:

yeah, it's typically a pretty fun day because everyone's got ideas

Jem:

about what they want to improve.

Jem:

So like we wrote a bit of a list yesterday, so this dispatch packing,

Jem:

area's going to be rejigged with the shipping computer will get moved and

Jem:

some new storage and stuff like that.

Jem:

And yeah, this whole list of things, the things bits and pieces that people,

Jem:

things that have been bugging people over the last while we haven't probably

Jem:

missed the last two months because every day that it's fallen, we've

Jem:

been like in the heat of production and it had to just kind of carry on.

Jem:

a bit, little bit slower in production at the moment, as I mentioned last week.

Jem:

And so we've got time to do.

Jem:

today as we call it.

Jem:

so that'd be good.

Justin:

I love that idea.

Justin:

I mean, a thinking about what we do is it's, I'm always for kind

Justin:

of the fix it when you can kind of thing, like don't wait necessarily.

Justin:

But like the idea of making it a whole dedicated day because typically it's

Justin:

usually the after Christmas to new year's, it's kind of a weird dead zone.

Justin:

If it's the same, like nobody really works.

Justin:

one of two days that week we'll take just build wherever you want day.

Justin:

So it's not really the same, but that's about as close as we get to

Justin:

like a dedicated day for a lean day.

Justin:

But I like that idea a lot.

Jem:

Yeah.

Jem:

It's it's the one, that's the version of this that we've settled on.

Jem:

So we've tried lots of different things over the years.

Jem:

Like we used to try and do it by Fastcap style with like every

Jem:

morning would do it for half an hour and, clean and, you know, do like,

Jem:

I've forgotten all my lane terms.

Jem:

It's been a while since I've watched any of those videos.

Jem:

But like fix up, fix what bugs you cousin, like every morning, but it was just the 30

Jem:

minute window was great for those little things, but it was never enough to do the

Jem:

sort of bigger picture projects as cool.

Jem:

The offcut storage is terrible.

Jem:

We need to just like pull all of that out and like rethink it.

Jem:

And that that's a full day project.

Jem:

And so by scheduling it once a month, we found we could actually

Jem:

make good progress on those bigger

Jem:

picture things.

Justin:

I really like, Yeah.

Justin:

I mean, not to go too deep on the.

Justin:

I like the idea that then it gives, cause even for myself, I always feel

Justin:

like I can't take enough time off from what I'm doing to like fix those things,

Justin:

even though it's pretty critical.

Justin:

And I'm sh I'm assuming for the people here too, it'd be like,

Justin:

oh, I've been waiting to fix that.

Justin:

Now I've got that day.

Justin:

That's okay to do, rather than like, oh, we're not getting the other stuff done.

Justin:

I think we'll

Justin:

definitely try that.

Jem:

good.

Jem:

yeah, that's, that's good.

Jem:

Other than that, I've got a bunch of things I need, need to get done around

Jem:

that in terms of just jobs flowing.

Jem:

I'm feeling like a bit of a bottleneck this week We've been quoting so

Jem:

hard over the last month and those jobs are starting to convert.

Jem:

And so now as those jobs convert, that means there's a lot of information

Jem:

in my head that needs to be extracted and tasks that need to be delegated

Jem:

and drawings and needed to be done.

Jem:

And, so I was a little bit stressed yesterday actually, as you know, as well

Jem:

winning work, I was like, oh, there's a lot of suddenly, there's a lot to do.

Jem:

And that's

Jem:

a lot of it's on my list right now,

Justin:

kind of connects to what we were talking about last time

Justin:

of almost all of that that's custom work ends up being, let's say commitments

Justin:

that you've made to the client that maybe aren't even notated outside the

Justin:

person that's quoting his head sometimes.

Justin:

And

Justin:

it's like, oh, we need to go get this done.

Justin:

And maybe one of the team will be like, oh great.

Justin:

Let me jump into that.

Justin:

And you're like, you can't, you know, you can't yet because

Justin:

it's all stuck in my head.

Justin:

And you're like, why don't I do this to myself?

Justin:

But you jumped into the next thing, you know, before you got it out.

Justin:

So you get another thing done thinking you had to.

Jem:

yeah, exactly.

Jem:

And that's, that's what we're trying to solve.

Jem:

One of the things we're really actively trying to solve in the business at

Jem:

the moment is that handover process.

Jem:

So I've been really loving descript since you introduced me to it a couple of weeks

Jem:

ago, the screen screen capture software.

Jem:

Cause I've been, we've been using screen capture tool for a while now.

Jem:

but I just love that descript, shortcut and it's immediately recording my

Jem:

screen and I can send someone a link.

Jem:

So our current practices, you know, if I'm the designer or I've

Jem:

detailed a project, then before it goes to the machinist, John.

Jem:

I have to do a handover video in Fusion you know, picking it apart, talking

Jem:

through, you know, we need six of these parts and yeah, make sure you

Jem:

do like a reverse thread on this part.

Jem:

Cause that's different and blah, blah, talking through the project.

Jem:

And any of that stuff, like you just mentioned that like little tricks or

Jem:

things I might've committed to the client, that video then goes to John.

Jem:

And then what we're trying to sort of in the next step is like cool right?

Jem:

So John machines, the parts and then parts go to someone to process them.

Jem:

Like, did they watch the same video?

Jem:

But that was kind of more about machining.

Jem:

How do we do like a video that sort of captures heaps of time?

Jem:

But it does reduce those questions of instead of John coming to ask me

Jem:

questions about the job and then Andy coming to ask me questions about the

Jem:

job and like me always being node it's like sort of published that

Jem:

information out of my head and yeah.

Jem:

The job and flow through the system.

Jem:

Seamlessly.

Jem:

Yeah.

Jem:

Work in progress.

Jem:

Like everything,

Justin:

I have two questions about.

Justin:

I think I picked that up from the fast cap ideas of just recording a video

Justin:

and Saunders talks about that too.

Justin:

Like to record something it's easier.

Justin:

Usually the weird couple things I find about it.

Justin:

Where do you put the videos?

Justin:

First of all?

Justin:

Like where do you host them?

Justin:

Do you have a solution?

Jem:

Well, now I've just like used the script or other services like

Jem:

that, where it's just like, boom.

Jem:

It gets pinged up to the cloud with a unique URL.

Jem:

And we can just share that your

Jem:

URL they'd probably disappearing.

Jem:

I don't know how long they last, but they last long

Jem:

enough.

Justin:

Yeah.

Justin:

There's one of the weird things of you prior would relate jumping

Justin:

around from software to software, trying to find solutions to

Justin:

things is, we finally landed on.

Justin:

For the most part, keeping all of our knowledge in this, it's a help desk

Justin:

ticketing, software called Freshdesk.

Justin:

And I've used it for a long time for just basically the initial point was

Justin:

I need to be able to handle people that contact me about Nack products

Justin:

and, you know, I have a problem and it would just be stuck in my email.

Justin:

And even though it was just me, I found that difficult to track

Justin:

different customers and what they needed and you couldn't, you know,

Justin:

I just wasn't good at organizing.

Justin:

So it also allows you to FAQ's and that can be public or internal.

Justin:

And so what we did with the CNC stuff is we made a giant

Justin:

internal category and then has sub categories in that so that you can.

Justin:

Store that stuff.

Justin:

So it's great.

Justin:

Except for things like this, where it's like, okay, well,

Justin:

where do I put this video?

Justin:

And I think the only thing I've come to is to put it on YouTube in some

Justin:

fashion and make it either unlisted, if it's not super secret, which

Justin:

we don't really have much of that.

Justin:

And then you can link that in, but that's kind of the best thing we've

Justin:

come up with at this point, it kind using a technique an air table where

Justin:

everything's kind of hidden in one or not like dumped into one place.

Justin:

And then you, you can search it pretty well.

Jem:

Oh yeah.

Jem:

I've been meaning to ask you about Freshdesk because I feel like

Jem:

that's something that's lacking in terms of our software stack.

Jem:

I'm sorry.

Jem:

If anyone came here for CNC talk, it's just going to be software.

Jem:

Like

Justin:

It's a software.

Jem:

w what, what apps are we using today?

Jem:

I got, I got, told off at the start of the week for spending an hour

Jem:

rebuilding my to-do list in Airtable.

Jem:

Cause I got sick of Figma.

Justin:

There you go.

Justin:

Yeah.

Justin:

I thought it was beautiful when you showed me.

Justin:

I was like, that's great.

Justin:

You know, if if it makes you feel better about

Justin:

getting your work done, then it actually does something then work on it,

Justin:

you know?

Jem:

That's right.

Jem:

Well, I'd love to pick your brain on Freshdesk further, but yeah,

Justin:

Yeah.

Justin:

It's it's definitely not a perfect solution.

Justin:

What's crazy about it is I've only used the free versions of it since like maybe.

Justin:

And they have a really good free tier where you can have, they call the

Justin:

people on your team like agents, like you're like an agent and you can have

Justin:

as many as you want on the free tier, you can use emailing with customers.

Justin:

And what I like in particular, one of the things else on the

Justin:

list today was managing email and.

Justin:

That just being such a big part of, I don't know, a lot of contemporary

Justin:

businesses, even what we do, right.

Justin:

it's it's communicating with clients, vendors, all those things happen that way.

Justin:

Now it's the best way to track it.

Justin:

So I've wanted fresh desk to be both are to kind of the, all in one solution,

Justin:

but really it's only an outward facing thing with, with like clients in

Justin:

particular, but it does work pretty well because we get one email it's

Justin:

like, you know company@company.com and everything that goes in and out gets

Justin:

filtered by their system, two tickets.

Justin:

So that like, you know, customer a is ticket 1260.

Justin:

And whenever they email, it goes into the same place.

Justin:

And everybody that can see that category of like customer service.

Justin:

Respond to it.

Justin:

You can also respond externally from like your normal email app, if you're an agent.

Justin:

And that goes into the ticket too, this is kind of nice.

Justin:

You can make internal notes on that, you know, thing.

Justin:

And then I think what's really awesome about it, which is pretty hidden, is you

Justin:

can do what are called canned responses.

Justin:

So any time we need to send a deposit form for a job, I have a thing that pops

Justin:

that in and you know, everything they need to know about how to pay the deposit.

Justin:

What's

Justin:

how that works as well as then.

Justin:

You can also do any of the articles.

Justin:

The FAQ articles can be dropped into the email as well.

Justin:

So Yeah, it's fun.

Justin:

It's fun as the bad word for it.

Justin:

It's very helpful.

Jem:

sounds great.

Jem:

I'll check it out.

Jem:

Yeah, that sounds a little bit what's next on our Airtable development

Jem:

list, which I was chatting so Jay works on all our air table stuff here.

Jem:

And the next big ticket item that we're working on is quoting which we're

Jem:

already doing a table, but then quoting output, like actually click of a button.

Jem:

And the customer gets like a rich text email with like materials watches

Jem:

and like all that information on how to pay and like quotes rough often

Jem:

itemized with different material options at different price breaks.

Jem:

And so like the dream is that the customer can get.

Jem:

Rich email and go, oh yeah, no, I just want option a and C please.

Jem:

And disregard option B and hit submit.

Jem:

And then that pings back into our air table base and rebuilds the

Jem:

quote and generate an invoice.

Jem:

It's a huge amount of work, but I'm very excited about that at the moment.

Jem:

But I have to remember that we don't have to build everything from scratch and

Jem:

that.

Justin:

As we continue down app talk.

Justin:

The thing I stumbled into a while back is called Quotient and there's a few of these

Justin:

out there, but it, it does a little bit of this it does nothing for you per se.

Justin:

You have to enter all the stuff, and it's not like generating

Justin:

time estimates or material estimates, but it saves everything.

Justin:

You have templates and you can quickly send like optionable quotes, right?

Justin:

So there something you can have images.

Justin:

The funny thing in the last week that I've thought about I sent you that lady, on

Justin:

tick-tock saying, well, if you, you know, if you were paid a thousand dollars an

Justin:

hour, what would you do with your time?

Justin:

Right.

Justin:

As a business owner and you know, it kind of hit me like, yeah, I'm

Justin:

doing a lot of stupid stuff that.

Justin:

I shouldn't be doing.

Justin:

One of which is quoting, I hate quoting.

Justin:

It's such a time suck.

Justin:

Right.

Justin:

Because half the time, maybe you don't win the job the other

Justin:

time, it just feels like in some fashion it could be more automated.

Justin:

And I'm thinking like the thought came to me, why do we spend

Justin:

any time on quoting anymore?

Justin:

Like, there's, there's AI software.

Justin:

Right.

Justin:

And it's just not at the level where our size of companies can afford it

Justin:

or have access to that thing in a certain sense, in a lot of ways, I feel

Justin:

like,

Jem:

You talking about the sort of Xometry model where it's applied files and yeah.

Jem:

Yeah.

Jem:

I think first straight CNC machining jobs that feels almost within our

Jem:

grasp doesn't that fight or should be.

Justin:

Yeah,

Jem:

Yeah.

Justin:

Have you heard of paperless parts?

Justin:

They kind of do that, but they don't do any nesting.

Justin:

I've gone back and forth with them a few times with like even

Justin:

their CEO on a call one time.

Justin:

And they kept promising me that they'd be able to do nesting and then they'd

Justin:

be like, Hey, I guess we can't do it.

Jem:

So that's for the more traditional machining, might

Jem:

job shop

Justin:

Yeah.

Justin:

single part.

Justin:

But it's brilliant for that.

Justin:

Like, I've seen friends use it.

Justin:

I've played with a of myself.

Justin:

And if it's tempting, even, even though most of our jobs go into

Justin:

a nested set up, you know, it doesn't really work, but Yeah.

Justin:

I keep thinking if I was trying to tell you write other people.

Justin:

Quote, or even spend my own time.

Justin:

That feels like one of the biggest time sucks that obviously is

Justin:

necessary, but that I would love to see some big improvements there.

Justin:

Firstly, in a software

Justin:

sense.

Jem:

Yeah.

Jem:

And that's what we're trying to build in our table is not, not automated, but

Jem:

like the skill quoting simple jobs to a point where anyone on the team can

Jem:

just, you know, get the length, the number of parts off the sheet layout.

Jem:

Pretty much plug that into air table.

Jem:

We've dropped down menus and the materials selections and

Justin:

Interesting.

Jem:

Instead of, you know, Aaron and I sort of thinking about, oh, what

Jem:

feed rate will this be based on that material and that thickness and going,

Jem:

you know, plugging our feed right now.

Jem:

I'm ready to go.

Jem:

Now that cycle time doesn't feel right based on our experience.

Jem:

Cool.

Jem:

Yeah.

Jem:

If it'll fit all fit or like it's still way too manual for what it is, as you

Jem:

say, it should, should be automated.

Jem:

That, that simple machining quoting for sure.

Jem:

Speaking of nesting.

Jem:

what are you

Jem:

Infusion fuel nesting.

Justin:

yeah.

Justin:

For the most part, it's the longest time I used rhino cam.

Justin:

And then when they started

Jem:

Oh really?

Justin:

it's

Justin:

pretty decent.

Jem:

I've heard good

Jem:

Things.

Justin:

it's one of those, like buy it outright kind of things.

Justin:

And I used that for a long time

Justin:

and unfortunately, I dunno, trying to consolidate workflows when fusion

Justin:

came out with, because all like 98% of our cam happens in fusion.

Justin:

is there some weird thing that we can't do we use V par four or

Justin:

typically it's like N V curve.

Jem:

Engraving grabbing,

Justin:

Yeah.

Justin:

Yes, exactly.

Justin:

Yeah.

Justin:

I thought you were saying what does V carb, but No, Yep.

Justin:

Yep.

Justin:

That's it engraving.

Justin:

And it's really good for, I don't know if you've used it all

Justin:

for like just sheet processing.

Justin:

If you have like just simple 2d parts, it's like, you can layerize

Justin:

by like internal, external parts and it's just like plops out G code that's,

Jem:

yeah.

Justin:

you know, quick, but yeah,

Justin:

it's all, all fusion.

Justin:

I'm actually in a little insider program, so I've been helping them develop it

Justin:

for, since they started with it, I

Justin:

guess.

Justin:

And

Jem:

You're one of

Jem:

those people.

Justin:

well, you can blame me for

Justin:

part of it, I guess.

Jem:

I knew you had affiliate links with food with Autodesk.

Jem:

I Very nice.

Justin:

I guess, yeah, I've been, I've been trying to make it as good as it can

Justin:

be.

Jem:

Cool.

Jem:

Well, we know who to blame now.

Justin:

I think it's very complicated to solve in the sense that it's

Justin:

always trying to process this huge timeline of things into parts.

Justin:

And, you know, you got the timeline in the design space, and then it's

Justin:

trying to filter all that into a nested solution in a different space.

Justin:

And I don't love how the UI works.

Justin:

I find it to be a little bit overpriced for what it is in

Justin:

terms of the nesting extension.

Justin:

And it's just a little tough to use.

Justin:

Honestly, I think I get a lot of comments like that too, cause I've done some videos

Justin:

on it and people are looking for answers and I'm like, I don't know how to tell

Justin:

you how to do it very much better on us.

Jem:

It's so much better than

Jem:

it was 12 months ago, even.

Justin:

Oh, Yeah.

Justin:

No, it's, it's improving.

Justin:

It's they're constantly working on improving

Justin:

it.

Jem:

Yeah.

Jem:

And that, that's what I've loved about fusion from the start.

Jem:

It's just like whilst the, the weekly or whatever they are updates, we've got

Jem:

to restart fusion and be irritating.

Jem:

It's I just love how actively it's being developed and it's like, cool.

Jem:

Like every time there's a bug sudden, this ties into my love

Jem:

affair with continuous improvement.

Jem:

I like this is a software

Jem:

package that's being continuously.

Justin:

It's not like a once a year, once every few years.

Justin:

Yeah.

Justin:

That's, I'll give him that too.

Justin:

Like the nesting fabrication nesting team I've been working with it's, they're very

Justin:

responsive to not just me, but others too.

Justin:

I just talked to a few of them.

Justin:

They're very responsible.

Justin:

This doesn't work, right.

Justin:

It should work differently.

Justin:

And they'll definitely listen to that.

Justin:

And, you know, a decent amount of my comments have made it into real things,

Justin:

which I appreciate for myself at least.

Justin:

Yeah.

Justin:

I think, I think it's going to turn into something really good there it's still

Justin:

new and they're trying to translate a different software package into fusion.

Justin:

As most things are, have always happened, right.

Justin:

It comes from somewhere else and they're trying to like, make it

Justin:

work as best it can inside this app.

Justin:

So, Yeah.

Justin:

it's, I, we often use, if you're asking the specific

Justin:

tool we use a range most often,

Justin:

and that kind of like what you see is what you get kind of version of nesting.

Justin:

And I've been slowly training people here on how to use the more advanced

Justin:

manufacturing advanced nesting.

Justin:

It's that's the one I think is, is the least few.

Justin:

Centric.

Justin:

Right.

Justin:

It's I always describe it as it feels like you're trying to

Justin:

nest inside of a spreadsheet.

Justin:

Like it's, it's very like type stuff in and make sure it's the right way.

Justin:

And then you get to see it kind of one sheet at a time.

Justin:

So

Jem:

But it is so powerful though.

Jem:

So large.

Jem:

Yeah.

Jem:

Where there too.

Jem:

So John, we've just got one advanced manufacturing license for the nesting.

Jem:

And John and I just ping other as required.

Jem:

It's pretty much always out with John on the machine.

Jem:

But I pull it back when I need it for.

Jem:

'cause I find it really powerful for quoting big jobs.

Jem:

Like I love being quite at a job recently about 90 sheets of Baltic Birch don't

Jem:

know where they're getting that from.

Jem:

And it was great to be able to, you know, click it that takes a little bit

Jem:

of time to set up, but then it nests, you know, hundreds, if not thousands

Jem:

of parts so quickly, and being able to go back to the customer and say, oh,

Jem:

actually, you know that that 90 sheet estimate that you have, it's actually

Jem:

like 75, like being able to save ourselves or a customer like huge amount of

Jem:

material, has been my experience with it.

Jem:

I had a friend Rachel recently asking me about the pro nesting.

Jem:

He's a fusion user, but hasn't invested in the extension.

Jem:

It was kind of coming in hiring and cause they dropped mat boards no longer

Jem:

works with the new version update.

Justin:

Oh, I didn't know that.

Jem:

That that's put a lot of the, the small operations.

Jem:

I think that's put them in a tricky spot where they they've only got

Jem:

a rain, like single feed arranged.

Jem:

Now, anyway, he was asking about, you know, whether it's worth the money.

Jem:

And I was like, to me, yes, obviously it's going to be different for everyone.

Jem:

But I think about like how much time you might spend per year, manually pushing

Jem:

parts around and trying to like optimize sheets versus just having that instant

Justin:

Yeah.

Jem:

Generation.

Jem:

And so for me, it's a no brainer, but yet understand that it is a significant

Jem:

expense to a small business.

Justin:

Yeah.

Justin:

It's decent

Jem:

so

Justin:

I mean, you can get their range for the commercial license.

Justin:

You just can't control much.

Justin:

The thing I know, you've probably explored this one year in the, I don't

Justin:

know what to call it better than in the manufacturing version of nesting, the.

Justin:

Once you do it actual nest, you can right click on the node and do compare

Justin:

and it'll

Justin:

generate this like

Justin:

thing.

Justin:

part of the problem.

Justin:

It's very hidden.

Justin:

You click on the node and you'll get a pop-up that.

Justin:

shows you all the sheets at once, which I find really useful to screenshot and

Justin:

then drop into like my internal notes for

Justin:

quotes.

Jem:

I haven't seen that.

Justin:

It's really useful.

Justin:

There's also one, I think it may

Justin:

be report where you can get like the entire nest.

Justin:

And if you save that.

Justin:

out, you can say, see, like which parts didn't make it on the sheets.

Justin:

What's the efficiency.

Justin:

And you know, if you've got your pricing in there, it's brilliant.

Justin:

Right?

Justin:

You can see here's what actually what this material is going to cost

Justin:

and what these each part could cost.

Justin:

So I think it's really powerful.

Justin:

A lot of what I want to see is around the workflow of using it.

Justin:

The nesting is great itself.

Justin:

The actual solutions are awesome.

Jem:

That's all right.

Jem:

Yeah,

Jem:

That comes back to the automation question.

Jem:

I wonder if we'll get to a point where there's an API for it and we can

Jem:

have customer submitted files being

Jem:

nested in the cloud.

Justin:

I know, I don't know where they're at with it, but I know API

Justin:

is high on the list of development for, to use it in other places.

Justin:

So I don't, I don't actually use it.

Justin:

Do you do that coding or is it somebody on your team do that kind of stuff for you?

Jem:

Jay is, I, I can't code, I can write G code that's because I have

Jem:

to for the pencil out and I, but No, Jay on our team is the coder

Jem:

yeah.

Justin:

That's

Jem:

Yeah.

Jem:

I've always wished wished I could, it's a skill of life, but yeah, I've never done.

Jem:

I said and I can copy and paste and kind of work out, you know, a

Jem:

little bit, but that's about it.

Justin:

I really that's.

Justin:

What's fun of mine.

Justin:

I kind of skipped it.

Justin:

the last two years cause I was too stressed with the pandemic stuff,

Justin:

but I usually try and do some version of it, annual theme of goals.

Justin:

And I've really wanted to learn Python for awhile.

Justin:

And I have done nothing on that so far this year, but even if it's

Justin:

just something, I think it's, I've always find it valuable to keep

Justin:

learning new things like that.

Justin:

So I there's a lot you can do with it potentially even

Justin:

with the current fusion API.

Justin:

for one example,

Jem:

Yeah.

Jem:

Cool.

Jem:

I mean, yeah, learning new things is pretty much the reason I'm still here.

Jem:

I think it's such an important.

Jem:

Part running a business, being a creative of any form.

Jem:

I think, I dunno.

Jem:

It's intrinsic to making stuff and learning new things.

Justin:

sure.

Justin:

Yeah.

Justin:

Keeps your mind

Justin:

fresh.

Jem:

yeah.

Justin:

I think, I think we both relate to that.

Justin:

Like I find in interviewing people for, to work here, I find that being able

Justin:

to communicate with them about problem solving and you can't really necessarily

Justin:

solve that in an interview, but being able to just communicate well right away is

Justin:

pretty crucial because of how much we end up talking about solving problems here.

Justin:

If it's not easy to converse, if there's some type or need to be

Justin:

right, or something like that, it's pretty much an automatic aid, you

Justin:

know, like it's not gonna work out.

Justin:

Cause we talk through everything when there's a problem.

Justin:

He needed some conflict in that too, but you gotta be able to get past ego.

Jem:

Yeah, I think help

Jem:

healthy friction Yeah, friction can be beneficial if it's yeah.

Jem:

If it's stripped of ego and it's yeah.

Jem:

What plays into that problem solving thing.

Jem:

Have you are you familiar with the Netflix culture

Jem:

deck,

Justin:

no, no, I just saw your

Jem:

Yeah.

Jem:

Link or we'll pop it in the show notes, but it's a super interesting, it's

Jem:

basically it's out of date now, but it's a version of Netflix's, HR document,

Jem:

cultural document, and the woman that co-wrote, it is Patty McCord, And it's a

Jem:

really interesting document for any anyone in business that sort of came through.

Jem:

Like if you're, I think, you know, if you employ people,

Jem:

I think it's super relevant.

Jem:

Super interesting.

Justin:

What's the book called

Jem:

It's got a subtype powerful.

Jem:

There's a subtitle, which I can't

Jem:

remember, but

Jem:

yeah, basically that's the trouble.

Justin:

I was reading another one, I think from her

Justin:

that's like

Justin:

really notable.

Justin:

I don't remember the name, but anyway.

Justin:

No, I haven't seen that.

Justin:

It's what was, what was your thoughts on that?

Justin:

Other than that was an interesting thing in itself, or you're like, is

Justin:

this a problem you're dealing with or

Jem:

It really, it

Justin:

you not want to talk about it?

Jem:

not enough as actually.

Jem:

Because something that came up, so I don't think I've talked about

Jem:

this, but I do business coaching.

Jem:

Like I'm in a program at the moment have been for about five months, getting

Jem:

help with business coaching stuff.

Jem:

Anyway, I was in a session on Monday night and that would drumming into

Jem:

into us again, like the, this thing they say where like the standard you

Jem:

walk past is the standard you accept.

Jem:

So if someone's doing this.

Jem:

And you don't talk, don't mention it.

Jem:

And it just becomes the new standard that everyone's two minutes like,

Jem:

oh, that person is two minutes late.

Jem:

And I was just looking really torn on the zoom call, I think.

Jem:

And we got into this discussion about like, yes, I totally understand that.

Jem:

And while it really bugs me, when someone's two minutes late, I also

Jem:

have a team who's incredibly loyal and dedicated and will stay back at the

Jem:

end of the day and just get it done.

Jem:

And so my fear is like, if you play hardball and go, Hey, you're two minutes

Jem:

late and it gets to the end of the day and they're like, oh, Hey, it's 4 25.

Jem:

See you later.

Jem:

Like it goes both ways.

Jem:

So I find that a really challenging area to think about.

Jem:

And I don't really know where I stand.

Jem:

Other than that, this Netflix culture deck is a really

Jem:

interesting resource around that.

Jem:

Cause I have like.

Jem:

Crazy policies around like lave.

Jem:

Like they don't have a leave policy.

Jem:

Like people just take time off whenever they, you know, with approval, but

Jem:

they take time off when they need to, that's kind of east spend the

Jem:

company's money when you need to.

Jem:

Everyone's kind of got that responsibility to do great work and

Jem:

serve the company as best they can, but they're not sort of being held to,

Jem:

you know, really strict HR policies.

Jem:

I love that idea.

Jem:

And yeah, it's an interesting sort of thing to wrap my

Jem:

head around, but yeah.

Justin:

Yeah, I think that Patty McCord, if that's the same person I'm

Justin:

thinking of kind of well wrote the book right on, on some of the stuff.

Justin:

And I, I didn't make it through the whole thing yet, but I did find a lot of good.

Justin:

And just part of what I've always wanted from our company is I want to trust

Justin:

everybody here, like they're adults and they can make decisions that are

Justin:

right for them and the company, right.

Justin:

That I'm not going to sit there and make sure that they're here

Justin:

on time in a certain sense.

Justin:

I think it probably like you're saying it's the standard you walk past.

Justin:

I unfortunately ended up being late or I don't have a good sense of time,

Justin:

honestly, a spat excuse, but I just don't.

Justin:

So I don't also believe that I'm going to sit there and like, like there's

Justin:

traffic there's I couldn't get up.

Justin:

You know, I was tired this morning.

Justin:

I didn't feel it feel very good.

Justin:

And I would rather have that discussion then, you know, make sure that somebody

Justin:

is here at nine every day, because I think it's way more humanizing.

Justin:

It's way more like, I want to have that mutual respect that I can

Justin:

say, I felt like shit this morning.

Justin:

So I didn't get here, you know?

Justin:

And that, like, you're sitting at the end of the day, nobody's ever walking out

Justin:

because they've got to get out, you know, like those people don't stick around.

Justin:

They don't want to be a part of the same thing.

Justin:

It's like, I'm going to stay.

Justin:

The same as the next person.

Justin:

I just believe flexibility is really important and it's pretty uncommon

Justin:

at least here in the states to have flexibility in manufacturing jobs.

Justin:

It's very like, you're here for a shift, right.

Justin:

Like you don't get a leave, you don't have doctors, but you know,

Justin:

it's, it's very locked down.

Justin:

And I guess probably from being outside of that, coming from outside

Justin:

of that, you know, is education-wise, I just don't subscribe to that.

Justin:

It's not healthy.

Jem:

Yeah.

Jem:

Well, I suppose if you've come from the sort of architecture,

Jem:

there's a, there's there's other unhealthy work habits I'm sure

Justin:

I've had to Yeah,

Jem:

you go

Justin:

no, I was going to say you're absolutely right.

Justin:

Like I don't eat lunch typically.

Justin:

And I've had team members mimic me and I'm like, you need to eat,

Justin:

do what you need to do because.

Justin:

I am not healthy to follow in some of these things.

Justin:

Like I'll just sit here and work all day.

Jem:

Yeah.

Jem:

We had a, a young guy years actually.

Jem:

And he was at architecture school during some of that time.

Jem:

I don't know if I've had other stuff previously you've made through

Jem:

architecture and just, yeah, I'm amazed, slash slightly shocked at

Jem:

the sort of the culture and the work ethic that comes out of that.

Jem:

It sounds unhealthy at times.

Jem:

It's a bit like a sort of guilt, you know, it's got that sort of archaic

Jem:

guild like sense of like, these are the systems you will adhere to

Jem:

and you will work all night if you

Jem:

have to like,

Justin:

I don't know if It's changed.

Justin:

Honestly, I haven't been too tied in because our school is

Justin:

in the middle of the states.

Justin:

Right.

Justin:

And we live on the west coast.

Justin:

if you stay around your school, usually you can be a part of it.

Justin:

Right.

Justin:

You can do reviews And I do miss that a lot.

Justin:

haven't really gotten you know, I enjoy that scholarly kind of refresher

Justin:

and keeping abreast of what's going on, but there was a pretty active

Justin:

movement when we were in school, even to kind of try to squash down.

Justin:

Honestly, a lot of it was kind of the old, or guard of the educators pushing

Justin:

like, you know, way too much expectation on like what you need to get accomplished

Justin:

in a week or something like that.

Justin:

So you ended up staying up all night.

Justin:

Anyway, not really what you're here to talk about, but yeah,

Justin:

it's definitely unhealthy.

Justin:

And it took a few years to kind of unwrap, especially since my

Justin:

wife and I both came from it.

Justin:

It was like almost like a codependency with an education I'm interested

Justin:

in your business coaching, you are both receiving and giving

Justin:

coaching or is it one way or the

Justin:

other.

Jem:

nah, just receiving, and it's something that was recommended from a

Jem:

fellow maker last year, it was doing it.

Jem:

And yeah, started that program sort And it's been really good.

Jem:

It means my brain is just like always in overload bandwidth, totally

Jem:

maxed out because I'm trying to do my job, trying to run the business,

Jem:

but also trying to think about all these high level stuff all the time.

Jem:

If like there are a million things I need to improve in the business.

Jem:

So I just, like, I've really noticed that in the last sort of,

Jem:

since I started really, it's just not, not any Brian spice lift.

Jem:

Like I've got home, home kids in one segment and then.

Jem:

Coaching business improvement in this other segment.

Jem:

And it's like, there's nothing else.

Jem:

I've got no more capacity.

Justin:

Yeah, I don't, I, every small business owner friend that I have

Justin:

says the same thing and I, I, don't know how to do it differently, but I

Justin:

have the same it's yeah, you always, you always asked me, especially,

Justin:

cause we're so different in time.

Justin:

You're like, I remember getting the noise.

Justin:

Do you always, are you always online?

Justin:

Are you always working?

Justin:

And I'm like, well, I hope not, but probably, you know, and some of it's

Justin:

like, I just don't sign out a slack ever.

Justin:

so it's just there.

Justin:

no, I would love to figure that whatever that thing is out too, because

Justin:

I have that same thing yesterday about what is it about Tuesday slash

Justin:

Wednesday, I guess, where I was just overwhelmed yesterday as well.

Justin:

And luckily I was chatting with Ricky on our team and he is a good

Justin:

listener and he basically, it was just kind of repeated to me what I said.

Justin:

And I was like, oh yeah, I can solve those problems.

Justin:

You know, like

Jem:

Yeah,

Justin:

it was all too many, too many problems to solve at once.

Justin:

And I don't know, hire more good people, I think is probably the best solution.

Justin:

If you can afford it.

Jem:

absolutely.

Jem:

Yeah.

Jem:

Build a great team help you spread those problems out.

Justin:

Yeah, definitely.

Justin:

one of the things I definitely wanted to hit because I've been waiting on it for

Justin:

three months and it's going to be a game changer is we got a new air compressor.

Justin:

That's not hooked up yet, definitely exciting.

Justin:

And I like, I've been joking with people.

Justin:

It's like, I didn't know.

Justin:

I could be this excited about compressed air, but apparently I can,

Jem:

What are you upgrading from?

Justin:

Basically a big box store, a brand called Kobalt from Lowe's I bought

Justin:

it when I bought the router, basically it's like, what's a 60 gallon compressor.

Justin:

That's not over X amount of dollars.

Justin:

And I think it was 500 bucks and I got the extended warranty.

Justin:

Cause I was like, it's going to blow up and it's gone.

Justin:

Hard since 2017, just with the one machine.

Justin:

I didn't realize slash didn't put enough effort into paying

Justin:

attention to this kind of thing.

Justin:

Cause it was just like not the important machine in my head then,

Justin:

but I didn't do oil changes on it for like the first year and a half.

Jem:

Yeah.

Jem:

And I have.

Justin:

As we were waiting for this, To get here, we

Justin:

ordered it the end of January.

Justin:

It was supposed to be two weeks.

Justin:

And somehow that turned into almost three months and the whole time

Justin:

th th the big change happened because we got this YCM mill.

Justin:

It doesn't continuously need air like the router does, but you blow off

Justin:

the coolant off the, you know, the parts, A handful of things, mostly

Justin:

air, air blast really sucks air, and it was just destroying the old Kobalt.

Justin:

Like it would just run constantly.

Justin:

And to one point it's in this back room, it was setting off the smoke alarms

Justin:

because it was running so hard and we're like, what are we going to do here?

Justin:

This is terrible.

Justin:

So that was kind of the trigger point for me.

Justin:

Once we finally got both machines going, was there needs to be a change here

Jem:

So that looks like a proper screw compressor with a dryer.

Justin:

Yeah.

Justin:

Yeah, for sure.

Justin:

It's really awesome.

Justin:

Upgrade for us anyway.

Justin:

I'm sure there's crazier out there, but the it's a Kaeser Airtower 7.5c and it

Justin:

can do 28 CFM of continuously, but it's also super variable, which I loved.

Justin:

And a lot of them, you have to hit, I'm no expert on this, but a certain.

Justin:

What do they call it?

Justin:

Duty cycle, right?

Justin:

So a certain amount of time on certain amount of time off.

Justin:

And supposedly according to the rep I've been talking to, they don't care.

Justin:

This Kaiser machine can run as little or as much as you want it to.

Justin:

And it's fine.

Justin:

I

Justin:

guess

Justin:

they're expensive, but I just saw it is a good insurance policy

Justin:

of this one kind of lifeblood.

Justin:

Unlike my understanding of the cobalt when I first bought it.

Justin:

Now I'm super tuned into how important this is for us, especially that it's dry.

Justin:

We don't have a dryer either Yeah.

Justin:

it's pretty, pretty awesome.

Justin:

My friend, Nick of P 3d and Florida had just gotten one.

Justin:

He talked to me basically into getting it, cause it was such a.

Justin:

It seems like such a good deal.

Justin:

Cause they're really compact too.

Justin:

It's like kind of upright versus a horizontal and we

Justin:

just don't have a ton of space.

Justin:

it's quiet.

Justin:

I don't know if it fits a lot of checks, a lot of boxes.

Justin:

Right.

Justin:

I'm excited to get it wired up in the next couple of days.

Jem:

Fantastic.

Jem:

Yeah.

Jem:

Yeah.

Jem:

I think we're going to need something similar.

Jem:

Maybe a year's time over the next year.

Jem:

We're still running our original compressor from probably 2007,

Justin:

Whoa,

Jem:

Piston the big, you know, in an industrial sized compressor, but

Jem:

an old piston unit and same thing.

Jem:

We didn't service it properly for the arc.

Jem:

And the first eight years, before we before we became a company, we just didn't

Jem:

know that we had to, and then we became a car company and we had like more stringent

Jem:

work, work, safe insurance requirements.

Jem:

We're like, oh yeah, you compress.

Jem:

It has to be serviced every six months, like, oh, oh really?

Jem:

Okay.

Jem:

but yeah, that's sitting outside at the moment and it's it's aging.

Jem:

Since we moved to the new workshop three years ago, it's

Jem:

aging much more rapidly tinge.

Jem:

But we've got an air dryer inside and yeah.

Jem:

Anyway, the reason I know it's probably up for replacement is because every year

Jem:

or maybe every two years someone comes and scans the tank for do like a, a

Jem:

ultrasound on it and then measure, they measure the thickness of the air receiver

Jem:

to see how much it's corroded and how much steel's left before And so the guy

Jem:

that came last week was that it's dropping off more quickly now, I think, you know,

Jem:

you've maybe got another year in the

Jem:

tank before point mate standard.

Justin:

Whoa.

Justin:

That's crazy.

Justin:

That must.

Justin:

So That's like some form of like worker safety.

Justin:

You said like a

Jem:

yeah.

Jem:

That's tied, tied worker safety

Jem:

insurance.

Jem:

Yeah,

Justin:

oh, the safety standards are better where you live, I think

Jem:

I think they're are a little bit different.

Jem:

Yeah.

Justin:

bit better.

Justin:

Yeah.

Justin:

I've never heard of that.

Justin:

Like yeah, nothing like that, that I'm aware of, but maybe I just don't know,

Justin:

like changing oil and air compressors.

Justin:

You're supposed to do that, I guess, but yeah, I'm pretty,

Justin:

pretty stoked about that.

Justin:

It, you know, I think it will get started and we probably won't think about it.

Justin:

Right.

Jem:

That's

Justin:

A couple of months, but I, I would walk I know you've

Justin:

probably had this experience.

Justin:

Uh, we used to have another couple of people on staff and somebody

Justin:

would be running the mill, right.

Justin:

Somebody would be running the router and then, you know, the routers constantly

Justin:

dumping five CFM to cool, the spindle.

Justin:

And I just noticed, I was like, Pam, that air pressure is just running a lot.

Justin:

And I go back there.

Justin:

It is just scalding hot, like, and ever since then it would both

Justin:

those, the machines were running.

Justin:

I'd just be in this like semi panic mode of like, when's it?

Justin:

going to die?

Justin:

Like it's going to die.

Justin:

Oh, no.

Jem:

Yeah, yeah.

Jem:

Waiting on electrical to

Justin:

Yeah.

Justin:

Supposedly Tuesday excited about that.

Justin:

going supposedly it's pretty quiet, which I'm excited about.

Justin:

Cause our other one is just like, like a crazy runaway truck, you

Justin:

know?

Jem:

Oh yeah, you went now yourself with a proper

Jem:

screw compressor.

Justin:

Yeah.

Justin:

Salesperson said it was similar to a washing machine and also

Justin:

compared it to our Prusa 3d printer.

Justin:

And I was like, I don't know if that's accurate, but I'm sure it's quiet.

Jem:

Yep.

Jem:

Cool.

Justin:

anything, you're looking forward

Justin:

to in the next week?

Jem:

next week.

Jem:

Long weekend to you is the Easter long weekend about to hit as a small

Jem:

business owner, I always forget about public holidays and they

Jem:

creep up on me and I go, oh, oh,

Justin:

I do the same thing.

Justin:

And my wife has always like, how do you not know it's this day?

Justin:

And I'm like, I, I got to work easier than normal.

Justin:

There was less traffic.

Justin:

And then I noticed it was weird.

Jem:

Yeah.

Jem:

One of my favorite things, actually, if I can wrangle it is coming to work

Jem:

on a public holiday and getting the workshop to

Justin:

Same here.

Jem:

It's a beautiful feeling.

Jem:

The phone doesn't ping.

Jem:

It's fantastic.

Justin:

Great.

Jem:

now what's yeah, and I next week will be good.

Jem:

We've got a bunch of material arriving on Tuesday, hopefully

Jem:

to rip into some of these bigger jobs that are starting to land.

Jem:

yeah.

Jem:

Get production flowing yeah.

Jem:

What about you?

Justin:

Sounds

Justin:

good.

Jem:

on

Justin:

I'm getting the Kaeser going.

Justin:

I gotta run.

Justin:

Oh my update.

Justin:

My last update, I guess I got the stupid YCM and to work off a CF card, which

Justin:

is like, I literally, I don't, I don't usually run into the shop screaming for

Justin:

the excitement too often, but it had been months of like trying to figure this

Justin:

stupid problem out and basically came down to, I use the actual CNC machine

Justin:

and like a safe mode reboot to format the card itself, not in the computer.

Justin:

It had to happen inside itself in a safe mode.

Justin:

And I did that before and it didn't work for some reason.

Justin:

Just one time it worked.

Justin:

This is like one of those things that's just like, doesn't exist on the internet.

Justin:

Like you cannot find tips to how to do this.

Justin:

Somebody on our machine is discord was finally like, you

Justin:

should try the safe mode reboot.

Justin:

And it was like an Indian post, I think, like of the country of India.

Justin:

And I dunno if I had to translate it or what, but there was like one

Justin:

small section that was like, try and do these steps on a FANUC machine.

Justin:

Not even like my type of machine and it worked.

Justin:

And I was like, okay, Awesome

Justin:

So I got to run some parts on that thing

Justin:

now.

Jem:

game on my full 3d adapters and finishing strategies coming right up.

Jem:

Right?

Justin:

Megabytes of code anytime I want.

Jem:

Good.

Jem:

Get it.

Jem:

Awesome.

Jem:

Well, I look forward to seeing

Jem:

some shiny element in pods.

Justin:

Yeah.

Justin:

I think I'm cutting brass actually, which is kind of fun.

Justin:

I haven't done that

Justin:

yet.

Justin:

Yeah.

Justin:

That's my excitement.

Justin:

And hopefully it goes well, I'm sure I'll post something.

Jem:

Look forward to it.

Justin:

Yeah.

Jem:

Awesome.

Jem:

Alright, thank you.

Jem:

Great

Justin:

time

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About the Podcast

Show artwork for Parts Department
Parts Department
Justin Brouillette (Portland CNC) and Jem Freeman (Like Butter) discuss CNC machines, their product design and manufacturing businesses, and every kind of tool that they fancy.

Listen for free

About your hosts

Profile picture for Jem Freeman

Jem Freeman

Co-founder and director of Like Butter, a CNC focussed timber design and manufacturing business in their purpose-built solar-powered workshop. Castlemaine, VIC, Australia.
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Justin Brouillette

Founder of Portland CNC & Nack